Thursday, June 24, 2010
I've found myself visiting a number of different stores and other businesses over the past few days. I've always been fascinated with how businesses operate and I found myself checking out each store - how it is set up, what the staff are like, and things like that. The big thing that I noticed is what a difference a smile makes. Whenever I was greeted with a smile by a staff member, I automatically felt better about the store. It became a friendlier place. I felt as though my business was important to them - that I was important to them. And, as a result, I was more apt to stay in the store and browse. After I left each store, I also started paying more attention to how many people I saw smiling. I am sorry to say, I didn't see many. I remember someone telling me once that a smile is a visual hug. It makes us feel good about others and about ourselves. It tells people that they are important to you and that you are glad to be in their company. And have you ever found that when you smile, it is really difficult to think negative thoughts! It is a great cure for the blues. So the next time you walk down the street, think about smiling at the people that you pass. You never know, you may make someone's day!
Posted by Cathy Obright at 9:40 AM